An elderly woman, Rita Seymour, has been barred from entering any Sainsbury’s stores in the UK due to multiple incidents at the Hook branch in Hampshire. Despite her ban, Rita is requesting to have it lifted as the nearest alternative supermarket, Tesco, is a 20-minute walk away compared to the five-minute walk to Sainsbury’s.
Rita, aged 79, a mother, grandmother, and great-grandmother, expressed her desire to have the ban overturned, emphasizing her proximity to the Sainsbury’s store and her preference for shopping there. She visits the store weekly and typically spends between £80 and £100 during each visit.
The conflict that led to Rita’s ban reportedly occurred during a recent visit when she had a dispute with a staff member while trying to purchase a EuroMillions ticket. Rita claims she had to ask for the ticket four times before receiving assistance, leading to a confrontation where she was accused of being rude and stealing food.
Subsequently, Rita was refused entry to the store the following day and received a ban from all Sainsbury’s and Argos stores nationwide. Sainsbury’s explained that the decision to ban Rita was based on a series of incidents over time and was necessary to ensure the safety and well-being of their staff and customers.
Rita, refuting any prior wrongdoing, is adamant that she is not a troublemaker and aims to clear her name. While supermarkets have the authority to ban individuals for various reasons, such as theft or disruptive behavior, Rita maintains her innocence and appeals for the ban to be lifted.

