A father found himself stranded on a Greek island after airline personnel denied him boarding due to his American passport, despite his long-term residency in the UK. Kyle Harris, a 39-year-old British citizen from South Yorkshire, was on vacation in Kefalonia with his wife and two children when he faced complications at the airport.
New regulations affecting dual-national British citizens at the border caused the issue. Previously, individuals with dual nationality could return to the UK using their non-UK passports. However, recent Home Office changes now require a valid UK or Irish passport or a costly “certificate of entitlement” priced at £589 for entry.
Kyle, who has resided in the UK since childhood, was informed that he could not fly back until his family can prove his right to return. The situation was exacerbated by his medical condition, as he requires specialized medication for a pituitary tumor that is challenging to access while abroad.
Expressing her frustration on social media, Kyle’s wife Ruth highlighted the unfairness of the situation, emphasizing his deep ties to the UK despite the bureaucratic hurdles. The family, facing the dilemma of applying for a British passport from Greece or obtaining a visa to enter their home country, criticized the lack of prior warning about the policy changes.
Seeking assistance from the British consulate in Greece and the Foreign Office in London, Ruth and Kyle have submitted extensive documentation, including tax records and birth certificates, to support their case. They are not alone in their predicament, as other dual nationals have also been caught off guard by the new regulations, which aim to enhance immigration monitoring and security.
The Home Office’s rationale for the changes centers on digitalization and strengthening border control. The issue has prompted inquiries to the Home Office and Foreign Office for clarification. A Jet2 spokesperson expressed regret over Mr. Harris’s experience, citing adherence to government regulations and advising travelers to review Foreign Office requirements before flying.
The family’s ordeal underscores the complexities faced by dual nationals navigating evolving immigration policies, with Ruth advocating for greater transparency and understanding in such matters.

