Vodafone customers in various parts of Australia are experiencing a disruption in their phone services, limiting them to only making emergency calls. Reports from over 2,800 users flooded in through the real-time outage tracker, Downdetector, shortly after 9 am on Thursday, June 18 local time. The mobile network provider is currently investigating a widespread outage affecting users nationwide, with many experiencing their phones switching to SOS mode.
The situation is continuously developing, and regular updates will be shared as more information becomes available. A spokesperson from Vodafone issued an apology for the inconvenience caused, assuring customers that efforts are underway to swiftly address the issue. Customers are advised by Vodafone to restart their devices as a troubleshooting step.
During the outage, Vodafone’s own online status checker also experienced difficulties, further complicating the situation for users who received error messages.